Recruitment Overview

TeleBiz is a reputable and growing “Independent” Telco Regional Service Provider (RSP)”, head quartered in Cairns and planning to expand nationally via TeleBiz franchisees. We always welcome having a chat with anyone who is keen to excel within our dynamic and exciting high-tech ICT sector. It may be a discussion about a position available now, or into the future, and related to either administration, sales, marketing, technical, senior management or TeleBiz franchising opportunities.  We welcome your interest. Rod Harris, Managing Director.

The Evolution from TeleTalk to TeleBiz
Prior to launching TeleBiz in 2007, business owner Rod Harris had established and owned TeleTalk; a premium Telco Dealership which operated from 1992 to 2007.  TeleTalk was the first Telstra Dealer appointed in Australia (1992-2005) and then became the first Optus Master Partner appointed in Australia (2005-2006). TeleTalk established numerous branches across QLD & NT and won numerous customer and industry excellence awards.
But Harris was uneasy because Telco Dealers were being forced to operate under single up-stream Telco providers,  which limited the ability for TeleTalk to provide a wider choice of products & services to its 50,000+ growing client database. Something needed to change, so Harris made a bold and unprecedented Telco sector decision by launching “TeleBiz” in 2007 as an “Independent Telco Regional Service Provider (RSP)”, gifting TeleBiz unfettered freedom to supply its clients with the best choices and pricing options from multiple up-line carriage suppliers. Its awesome!

TeleBiz is a successful business with an excellent reputation. To date we have amassed over 5000 clients in Far North Queensland and growing daily.  Our enviable in dependency enables TeleBiz the freedom to supply excellent multi-branded solutions, based on “what is solely in our client’s best interests”, as compared to single-branded Telco suppliers, who can only supply what they are obligated to, in the best interests of their shareholders! Consequently, TeleBiz has excellent market positioning power as demonstrated by our contented, loyal and growing client database.

TeleBiz is highly customer focused and we strive to demonstrate professionalism in all aspects of our activities!
For example, our client port-in/port-out churn ratio is an outstanding 98:2, which is probably the most successful churn ratio of any Telco RSP in Australia. In addition, TeleBiz never been the recipient of a formal complaint (demand) from  either a customer or the TIO, ACCC, Fair Trading or suchlike, which is an extraordinary achievement within the challenging Telco sector. These achievements clearly demonstrate our determination to always be № 1 in delivering excellent customer service!

TeleBiz’s primary capabilities include: Migrating businesses to the NBN, Business NBN Plans, Business Phone Systems, Business Voice Lines, Business Mobile Phones and Satellite Phones for Businesses & Consumers.

Our combined NBN/PBX/VoIP systems are in very strong demand, consistently replacing our competitors’ equivalent systems on a weekly basis. TeleBiz is also an Australian regional market leader in Satellite Phones.

Watch this space for even better things to come, because another significant advantage of TeleBiz being an “independent Telco Broker” is that we have the freedom and power to easily add new products and services to our already excellent range of solutions; without the constraints and/or limitations placed upon our single-branded competitors. For example:
(a) Our Business Phone System brand names are market leaders in their respective market segments,
(b) We offer over 50 different types of business NBN plans (the greatest choice by any RSP in Australia),
(c) We offer multiple choices in fixed line carriage services and billing plans for businesses,
(d) TeleBiz Mobiles are connected to Australia’s largest network and we can set our own SIM Plan pricing/terms.
(e) We are an authorised dealer for every brand/model of handheld satellite phone covering Australia.
(f)  We are constantly recruiting and strategically expanding our capabilities across the ICT sector.

At TeleBiz we’re smart enough to realise that building a great company requires a great team of people, so we do our utmost best to ensure our employees enjoy and maximise their potential with TeleBiz. All our full time staff receive a rostered paid day off per month (typically Fridays for a long weekend:-), twice annual remuneration reviews and access to a wide range of in-house and on-line training courses, plus we encourage employee personal development programs via mutually beneficial external training providers. If you want to join a winning team, talk to TeleBiz!
NB: Our standard trading hours are Monday to Friday, 8:30 AM to 5:00 PM.

All employment inquiries and applications are treated with the strictest confidentiality.

Please address postal applications to:
The HR Manager, TeleBiz Telco, PO Box 867, Bungalow, QLD 4870 Australia
Alternatively, you can phone Rod Harris on 0417 770 177 or email Rod by clicking Rod Harris
If you have difficulty emailing to the above link, phone TeleBiz on 07 4040 2000 for assistance.

Applicants are encouraged to lodge their expressions of interest as soon as possible for any positions listed, and for most roles TeleBiz is willing to negotiate a favourable start date.

TeleBiz may consider sponsoring applicants from other countries, providing they are proven specialists in the positions available, possess excellent English writing and verbal skills, and would comply with Australia’s strict Regional Sponsorship Migration Scheme (RSMS 187). For more information, visit immi@homeaffairs.gov.au 

Recruitment opportunities – Scroll down to view positions

Sales Manager                                       Full Time                                                  Cairns
Exciting role for a highly experienced and accomplished Sales Manager to help us refresh and maintain our strategic business model from a sales perspective, and take over the reins to recruit, motivate, train and retain a predominantly outbound sales team. When comparing our capabilities in the market place it is obvious that TeleBiz has the best range of products, at the right price, with excellent after sales and technical support.
The position reports directly to the Managing Director (Company owner).
Applicants must be able to demonstrate prior success in a Sales management role spanning several years, and be well versed in operating with e-commerce as the primary marketing mediums, along with managing telemarketers and outbound B2B in-field Sales Executives.
Remuneration by way of Salary, fully maintained vehicle, performance incentives (monthly commission and ongoing airtime revenue) and other entitlements. Overall Total Earnings anticipated at over $100k plus p/a.
For more information and in strictest confidentiality please phone Rod Harris on 0417770177.

 

E-Marketing Manager                                                                                                (Cairns)
Hands-on role proactively developing and delivering strategic marketing plans. Applicants must be well versed in producing content and managing campaigns across various e-marketing platforms, e.g our in-house CRM database, regularly adding/updating content on our web site & Facebook etc, producing blogs, prepping & distributing PR content, supervising trade shows etc.
The role is an excellent opportunity for an aspiring multi-talented sales/e-marketing guru wishing to lead by example and build a futuristic marketing team from scratch. In effect, a significant career opportunity for an aspiring Marketing Director, surrounded by and appreciated by like minded motivated ICT professionals.
Our products and services are contemporary ICT technologies so applicants must relish an ICT focused workplace.
Obviously, excellent grammar is essential as the role encompasses preparing content for mass distribution.
TeleBiz suppliers provide product marketing resources and TeleBiz is willing to assist in external training programs.
Remuneration: Base salary, new vehicle or car allowance, $$$ performance bonuses, recognition rewards!

 

Sales Executive — B2B Business Phone Systems/Mobiles                               (Cairns)           Genuine opportunity to earn well over $100k per year, inclusive of ongoing monthly trailing commissions.
Selling our very popular business NBN/PBX/VoIP solutions and discounted Business Mobile Phone plans .
This role would suit a seasoned outbound B2B sales professional, with an appropriate level of IT and/or Telco knowledge or ability to learn new-age Telco solutions very quickly!  No shortage of leads with businesses migrating to NBN and we have our own 10,000 customer database to continually farm. Be assured TeleBiz has the right products with the right prices and all backed by our highly competent technical team.
Remuneration: Base salary and fully maintained vehicle, with systems sales commission and trailing air-time if minimum monthly sales targets met. Realistic earnings for a Professional Sales Person is over $100k per annum!
For further details contact Rod Harris on 0417 770 177.

 

2x Sales Representatives (outbound): Business Mobiles & SIM Plans (Telstra Network)       Cairns
Applicants must be well presented, possess excellent English communication skills (written and spoken) possess previous sales experience and show a keen interest in marketing/supplying futuristic IT&T technology solutions. Advantageous if applicants have previous retail experience in IT or Telco eg Dick Smith, EB games, Harvey Norman, JB-HiFi, Optus, Vodafone, Telstra etc.
TeleBiz provides product training, professional sales training refreshers and unlimited earning potential.

Note: We have an expanding range of excellent mobility solutions (mobile & satellite) and a very receptive market!
Excellent ongoing lead sourcing from our various in-house client/customer databases and the freedom to canvass any other business organisations nationally (excluding TeleBiz franchised post codes). Assume most localised sales presentations will be conducted at the customers’ premises.
Remuneration package: Base salary, fully maintained vehicle, sales commissions and ongoing monthly trailing commissions, plus other applicable entitlements and rewards.

 

ICT Technician with IT Networking experience    (Full time)                                                    (Cairns)
Installing, configuring, monitoring and maintaining our excellent quality NBN/PBX/VoIP business phone systems
TeleBiz is an authorised Sales/Service Dealer for Alcatel, Hybrex, LG Aria, NEC & Panasonic, and many others.
Essential Applicant credentials:
1. Open ACMA license with endorsements or willingness to quickly obtain such at their cost.
2. Prior experienced in installing/maintaining commercial IT Networks and/or business phone systems
(you maybe an IT Technician also willing to maintain PBX systems with appropriate accredited training*).
3. Prior experience in configuring/fault finding within IT routing/networks and maybe SIP/VOIP networks.
4. Prior experience in basic configuring and basic fault finding within IT&T cabling networks (infrastructure).
5. Appropriate personal presentation with average or higher English literacy (writing and verbal skills)
6. QLD Drivers license (or ability to obtain one) and a safe driving record.
Most importantly, we seek a motivated Technician who takes pride in their presentation and workmanship, and will ensure tasks are completed efficiently and to the utmost satisfaction of all parties involved. In return, we are offering a career enhancing opportunity, with above average income earning potential, and friendly team culture.
TeleBiz may consider sponsoring an immigrant who has the above skills (less the ACMA cabling license), but it imperative such applicants possess an excellent command of the English language (literacy and pronunciation) .
We reiterate TeleBiz will consider employing an “IT Networking Technician” interested in cross training towards PBX/VoIP Systems. Brand specific technical training provided or maybe a traineeship?.
Remuneration: Base salary, vehicle/allowance, standard entitlements and $$$ performance bonuses.
Biannual performance reviews with overall total earnings (OTE) reflecting capabilities, effort and performance.

 

Trainee ITC Technician                  Full Time                                                  Cairns
Be trained to install, configure and maintain business PBX phone systems, and associated IT networked solutions.

Applicants will only be considered if they possess the following “essential” credentials:

  1. Clean open drivers licence endorsed to drive a manual Tech Van.
  2. Good hand to eye co-ordination (use of hand tools for installing on-site system racks etc).
  3. Demonstrated interest and passion in IT computing and IT networking.
  4. Minimum two-year’s work experience building and maintaining computers/networking
  5. Equivalent knowledge to completing a Diploma in IT Networks and that of a CCNA.
  6. Excellent literacy skills, as the role entails emailing clients and writing technical reports.
  7. Demonstrate a responsible attitude towards the provision of excellent customer service.
  8. Clean tidy appearance, as the role includes working within occupied customer premises.

The successful applicant will have the opportunity to undergo a Cert 3 in Telco and/or Cert 3/4 in Voice/Data Networking (if not already done so) and receive ongoing brand specific training from TeleBiz and our suppliers. Future management training opportunities also.

Standard working hours: Monday to Friday 8.30am – 5pm. Remuneration by way of weekly wage (above award when adequately trained), rostered (paid) day off per month, other entitlements and incentive bonuses. Role includes a suitably equipped company vehicle.

 

 

Voice & Data structured cabling (Contractor or Full Time)                                             (Cairns)
Installing and maintaining voice & data structured cabling
Opportunity to be cross trained to install/configure/maintain PBX systems and IT Networks
Ideal candidates will possess:
1. Open ACMA license (with Optic etc endorsements) is a prerequisite for this position
2. Appropriate personal presentation with average or above literacy
3. QLD Drivers license and safe driving record
4. Most importantly, we seek a motivated Technician who takes pride in their presentation and workmanship, and will ensure tasks are completed efficiently and to the utmost satisfaction of all parties involved.
Remuneration: Hourly rate or Base salary, vehicle/allowance, standard entitlements and $$$ performance bonuses.
Overall Total Earnings (OTE) relative to experience & ability to perform well in the role.

Future positions
If you are interested in any other positions that may become available at TeleBiz then please feel welcome to submit your resume to Rod Harris or contact Rod on +61417770177 to discuss. If we are slow to respond, then please assume we are thinking about how, where or when we could recruit you:-) Whereas applicants that do not interest us are generally notified immediately.  Thank you for your interest.