Recruitment

Overview

TeleBiz is a highly reputable, growing “Independent” ICT-Telco MSP, CSP and MVNO. We are headquartered in Cairns Australia; a stunning tropical region where the Great Barrier Reef fronts the world's oldest Rainforests, and a tourist mecca.
We welcome having a confidential discussion with anyone who is interested to excel their career within our dynamic and exciting high-tech ICT sector; whether that be about opportunities available now or future opportunities. Recruitment categories include management, administration, sales (retail and in-field), call centre, emarketing, technical, and franchise opportunities.
Thank you for your interest. Regards Rod Harris, Managing Director. Ph 0417770177

Appreciating our employees

At TeleBiz, we’re smart enough to realise that building a GREAT company requires a GREAT team of people, so we are always keen to hear from quality candidates and we do our utmost to ensure our employees enjoy and maximise their career potential with TeleBiz. All our employees receive above award remuneration, paid rostered day off per month (typically Fridays for a long weekend:-), twice-annual remuneration reviews, KPI bonuses and rewards program, and access to a wide range of in-house and external training courses. If you like being part of a winning team, do yourself a favour and talk to us.

How to apply for a position with TeleBiz 
Address applications to the "TeleBiz HR Manager" and email to hr@telebiz.com.au
NB: All applications must include a cover letter explaining your interest in why you are pursuing a career within the ICT sector. No cover letter will result in no reply!

We value privacy and treat all inquiries and applications as strictly confidential. Applicants are also welcome to phone Rod Harris on mobile 0417770177 to engage in a preliminary conversation about opportunities available now or in the future. 
Applicants are encouraged to lodge their expressions of interest as soon as possible for any positions listed, and please forgive us if we take a few days to acknowledge an application. Also, we are often flexible with start dates.  

TeleBiz may consider sponsoring applicants from other countries, providing they are proven specialists in the positions available, possess excellent English writing and verbal skills, and are compliant with Australia’s strict working visa conditions.  
For more information about visas, please visit immi.homeaffairs.gov.au

Business History for potential candidates to peruse – the evolution to TeleBiz.
Our business owner Rod Harris established his first ICT business in Cairns in 1989. TeleTalk supplied and supported a mix of Office Automation, Satellite Comms, Two-Way Radio Comms, and an extensive range of Telco solutions (PBX Systems, etc) and first Mobile Phone Retailer in Cairns.

  • 1992: TeleTalk was appointed the first Telstra Dealer in Australia, and for the next 13 years prospered as the largest regional Telstra Dealership.

  • 1995: TeleTalk established the first OEM accredited Mobile Phone Repair Centre in Northern Australia and over a ten year period was ranked in the top three nationally.

  • 2005: TeleTalk was appointed first the Optus Master Partner in Australia (2005-2006), and established numerous branches across QLD & NT. 

  • Between 1989-2006: TeleTalk achieved many prestigious milestones and won numerous customer service excellence awards, eg. Ranked within the top six Telstra Dealerships from over 2400 nationally, and consistently rated #1 for Mobile Phone Repairs. However, Harris was uneasy operating under single upstream Telco providers (Telstra, then Optus) because it limited TeleTalk’s ability to provide a wider choice of products & services for its 50,000+ growing client database. Something needed to change.

  • In 2007 Harris boldly launched “TeleBiz”, Australia’s first “Independent” Communications and Carriage Service Provider (CSP). 


Consider TeleBiz an ICT-Telco "Broker" with the freedom to source and supply its clients with the best choices and best pricing options available on the market! Whereas, single-branded suppliers are limited in their offerings, and therefore must act in the best interests of their company shareholders; not necessarily what is best for the customer!
TeleBiz is a success story; net client-growth each week since inception (2007) and built an impeccable reputation. Our client “churn in/out ratio” is an outstanding 98:2, which is amongst the most successful CSP/MSP's in Australia. Plus, we have never been the recipient of a formal demand from a client or the likes of the ACCC, Fair Trading, Fair Work, TIO, or suchlike, and spanning over 30 years! This is an extraordinary achievement within the ICT-Telco. sector. 

Our capabilities include:

  • Every category of Business Telco solutions and a constantly expanding range of other Biz related ICT solutions, e.g. Cybersecurity, Hosting, Mobiles/SIM Plans, NBN (inc EE), PBX, SIP/VoIP & Website Builds.

  • We are an Australian regional market leader in Satellite Phones, and an authorised dealer for every Satellite Voice & Data Network covering Australia, and every brand/model of satellite phone or commercial Voice/Data terminal. We supply Satellite phones for anyone (Biz, Consumers & Govt), e.g. Handheld SatPhones, Commercial Voice/Data terminals & Personal safety devices.

  • We operate our own single monthly billing system and our carriage rates are typically 30-70% cheaper than our competitors.

  • Our combo NBN/PBX/SIP systems are exceptionally reliable and in strong demand.

  • Our PBX brand names are market leaders in their respective market segments.

  • We offer over 50 different types of business NBN plans (probably the greatest choice by any CSP in Australia).

  • We supply multiple technology choices and discounted billing plans for business fixed-line carriage services.

  • TeleBiz Mobiles operate over Telstra’s Mobile Network, and we set our own competitive SIM Plan rates.


We are continually recruiting and strategically expanding our capabilities across the ICT-Telco sector. Watch this space for even better things to come, because another distinct advantage of TeleBiz being an “independent Telco Broker” is that we have the agility and market power to easily and quickly add new products and services to our ever-expanding range of solutions, as compared to the constraints upon single-branded competitors.

To be automatically notified of any new positions at TeleBiz, please email hr@telebiz.com.au and include "Notifications for Positions" in the subject header.

MSP Senior Field Technician - Cairns

Full-time permanent position available now, and we can assist with relocation fees.

Assume no day is the same, and constantly learning about new ICT Solutions. 

Apprentice ICT Field Technician

Full-time position is available now. Refer to the position above to understand what type of tasks and training are involved (MSP Senior Field Technician - Cairns).

Administration Assistant/Receptionist - Cairns

Full-time position, approx 40hrs per week (Mon-Fri). Australian residents only.

Multi-faceted role assisting with admin, bookkeeping, reception, e-marketing, and customer support. Opportunity to enrol in a fully-funded Cert 3/4 in business admin, ICT or retail etc. A drivers licence is essential for errands (in our company vehicle).

ICT Sales Manager – Permanent Full Time - Cairns

A newly created position to relieve the workload on the company owner.

We supply the best products at the best prices, and we provide excellent after-sales technical support. Our average closing rate is >95%, and several large databases to farm.

Senior Sales Consultant -NBN/PBX/SIP Business Phone Systems - Cairns

Opportunity to earn over $100k p/a, selling our top-rated business NBN/PBX/VoIP solutions and other B2B ICT solutions. This role would suit a seasoned outbound B2B sales professional with a keen interest in ICT-Telco and the ability to learn ICT solutions quickly.

Sales Manager: Mobility Solutions (Mobile Phones & Satellite Phones) – Cairns

Full-time. Mon to Fri 8.30 to 5 pm & rostered Saturdays 9 am - 1 pm.

The primary activity is managing the performance of the Mobility Solutions division.  Solutions include Mobility Devices & Network Carriage Plans, e.g. Mobile Phones, Satellite Phones, Notebooks, Tablets, associated accessories. Opportunity to add complex commercial ICT systems, e.g. Cloud Applications (Cybersecurity, Microsoft products etc.), IT Networking, NBN & Enterprise Ethernet, PBX systems, etc. 

Sales Representatives & Trainee Managers: Mobility Solutions - Cairns

Full-time. Mon to Fri 8.30 to 5 pm & rostered Saturdays 9 am - 1 pm.

The primary activity is selling Mobility Devices and Network Carriage Plans, e.g. Mobile Phones, Satellite Phones, Notebooks, Tablets, and associated accessories. Opportunity to upskill and sell complex commercial ICT systems, e.g. Cloud Applications (Cybersecurity, Microsoft products etc.), IT Networking, NBN & Enterprise Ethernet, PBX systems, etc. 

Sales Manager: Mobility Solutions (Mobile Phones & Satellite Phones) – Cairns

Full-time. Mon to Fri 8.30 to 5 pm & rostered Saturdays 9 am - 1 pm.

The primary activity is managing the performance of the Mobility Solutions division.  Solutions include Mobility Devices & Network Carriage Plans, e.g. Mobile Phones, Satellite Phones, Notebooks, Tablets, associated accessories. Opportunity to add complex commercial ICT systems, e.g. Cloud Applications (Cybersecurity, Microsoft products etc.), IT Networking, NBN & Enterprise Ethernet, PBX systems, etc. 

Sales Representatives & Trainee Managers:

-Mobility Solutions - Cairns

Full-time. Mon to Fri 8.30 to 5 pm & rostered Saturdays 9 am - 1 pm.

The primary activity is selling Mobility Devices and Network Carriage Plans, e.g. Mobile Phones, Satellite Phones, Notebooks, Tablets, and associated accessories. Opportunity to upskill and sell complex commercial ICT systems, e.g. Cloud Applications (Cybersecurity, Microsoft products etc.), IT Networking, NBN & Enterprise Ethernet, PBX systems, etc. 

E-Marketing Manager - Cairns

Full-time Hands-on role proactively developing strategic marketing plans, delivering/organising content, and managing the campaigns. Applicants must be experienced in establishing and managing rolling campaigns across various e-marketing platforms, e.g. our website and different social platforms and e-business directories, etc., including adding/updating content on the sites.

PBX Technician with ACMA licence - Cairns

Full-time position available now, installing, configuring, and maintaining PBX/SIP Business Phone Systems (On-Premise & Cloud PBX). Some of the brand names we sell or service include 3CX, Alcatel, Asterix, Cicso, Hybrex, LG, NEC & Panasonic.

Voice & Data Structured Cabling Contractor - Cairns

Installing and maintaining voice & data structured cabling and being cross-trained to install/configure/maintain PBX systems and IT Networks. Opportunity to obtain Cert 3 in Voice & Data at no cost.

Future positions

If you are interested in any other positions that may become available at TeleBiz in future, please feel welcome to email your resume to Rod Harris or contact Rod on 0417 770 177 to discuss. If we are slow to respond, then please assume we are thinking about how, where or when we may be able to recruit you, whereas applicants that do not interest us are usually notified immediately. Thank you.