About Us

Our Story

Consider TeleBiz an ICT-Telco "Broker" with the freedom to source and supply the best choice of solutions for our customers and at the best prices, as compared to single branded suppliers with their limited choice of solutions and therefore supply what is in the best interests of their shareholders, not necessarily what is best for the customer! Consequently, TeleBiz's client churn-in/churn-out ratio is >95:2 which we suspect is the most successful record of any CSP/MSP in Australia! Plus, TeleBiz and its affiliate companies have never been the recipient of a demand from a customer or the likes of ACCC, Fair Trade, Fair Work and TIO, spanning >30 years; an outstanding achievement!

We deploy, manage and support an excellent range of top-quality ICT-Telco solutions along with discounted carriage services billed via our own impressive single monthly billing system.

Our clients never have to endure the frustration of communicating directly with the likes of Telstra and Optus ever again because we do it better and cheaper! Consequently, our client database has grown weekly since we established the business and TeleBiz is consistently awarded over 95% of all our quotations.

Some of the brand names that TeleBiz deploys or supports:

AAPT, Alcatel, Apple, Aristel, ASUS, Avaya, Cel-Fi, Cisco, Commander, Draytek, Ericsson, Hughes, Hybrex, IBM, iiNet, Inmarsat, Iridium, LG, Microsoft, Motorola, NEC, Netgear, Optus, OrionSat, Panasonic, Pivotel, Plantronics, Polycom, Ricoh, Sennheiser, Samsung, Telstra, Thrane, Thuraya, Toshiba, Vocus, Vodafone and Yealink.

Business Phone Systems (PBX): Cloud PBX and On-Premise PBX:

Authorised dealer for many market-leading brands, e.g. 3CX, Alcatel, NEC, Panasonic, Yealink etc. Our technicians provide on-site and remote technical support for over 5000 PBX systems (most brands) and we provide localised installation and maintenance services for tier one carriage providers e.g. Telstra, Optus, etc.

NBN Plans, redundancy options, and NBN technical support:

It appears we offer the most extensive range of Business NBN Plans in Australia (over 50 NBN plan options plus Ethernet Enterprise), and the best NBN redundancy options. TeleBiz is an NBN co-accredited consultancy firm, and we regularly provide expert submissions to the Dept of Comms, NBN Co and Productivity Commissioner to improve NBN performance and support.

Business-grade SIP/VoIP Phone lines:

TeleBiz’s feature-rich and high-definition SIP/VoIP phone lines are very reliable, and up to 70% cheaper than legacy copper phone lines.

TeleBiz Mobiles, SIM Plans, Accessories, Signal Boosters and Commercial Mobile Voice/Data Gateways:

TeleBiz mobiles operate over Telstra’s wholesale mobile network. Our affiliate Telco company (1989-2007) amassed over 50,000+ mobile phones and owned the #1 OEM accredited mobile phone repair centre in northern Australia, having repaired another 50,000+ mobiles and winning numerous customer service excellence awards.  

Satellite Phones:

TeleBiz is an Australian regional market leader in Sat Phones. We are an authorised dealer for every brand of satellite phone/data terminal operating on every major satellite voice/data network covering Australia & beyond.

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Cybersecurity & Internet of Things (IoT):

For confidential solutions, contact TeleBiz for information.

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TeleBiz® owner Rod Harris is a highly respected ICT-Telco specialist with over 30 years of experience. Business credentials include; First Telstra dealer in Australia (1992-2005); First Optus master partner in Australia (2005-2007); First Vodafone business dealer in NQ (2014); Regional market leader in sat phones; Telstra MVNO, advisor to NBN Co, Dept. of Comms; Productivity Commissioners & TIO member. Personal credentials include; Certified Engineer, Cybersecurity Specialist (Harvard), Former Australian & New Zealand sports champion, Fellow of the Australian Institute of Company Directors (with Diploma), Fellow of the Australian Institute of Management & former member of Australian Franchise Council. Experienced board/Chair, e.g. former positions include Deputy Chair of Commerce Queensland (FNQ), Far North Electricity Councillor, Cairns Regional Gallery Board, Cairns Art Society Executive Committee and Past President of FNQ Motorsports Club.